Get in Touch With Us
This page explains how to contact the Non Gamstop Casinos team, what we can help with and, just as usefully, what we can't. We publish research-based guides to casinos not on GamStop for UK readers. We are an information site, not a casino, so we can't access your account with any operator.
What we can help with
We are happy to hear from you about any of the following:
- Corrections. If a bonus, payment method, limit or licence detail on our pages looks out of date, tell us which page and what you found. Casino terms change often, so reader reports help us keep pages current.
- Questions about our guides. If a term such as wagering requirements, KYC checks or withdrawal limits is unclear, ask us and we will explain it.
- Feedback on how we review. Tell us what you would like compared or explained more clearly.
- Business or editorial enquiries. Please say who you represent and what you have in mind. Commercial contact never buys a ranking or a better rating.
What we can't do for you
We don't run any of the casinos we list, so we can't process withdrawals, reopen accounts, reverse a decision or settle a dispute on your behalf. Nor can we guarantee any outcome with an operator.
If you have a problem with a casino, use its own complaints procedure first. Keep screenshots of the terms that applied, your transaction records and any messages with support. Then check whether the operator names an independent dispute body or regulator. Where an operator holds an overseas licence, your protections may be more limited than with a site licensed by the UK Gambling Commission, so it is worth checking this before you deposit.
How to reach us
Please use the contact details or form provided in the site footer or menu. We don't publish a personal email address here, and we will never ask for your casino password, card number or full account details. If a message claiming to be from us asks for those, do not respond.
To help us reply quickly, include:
- The page you are asking about, such as our guide to trusted non GamStop casinos.
- A short description of your question or the detail you believe is wrong.
- Where you found the information, ideally with a link or the date you saw it.
We read messages and reply where a reply is useful. We haven't set a guaranteed response time, so please allow a few working days.
Asking us about a specific casino
Our lists cover operators such as Betmica, Kikibet, Betninja, WinnerIsland and Zombillion, and we welcome questions about how we assessed them. Our reviews draw on published terms, licence information and the operators' own advertising. We have not tested any site ourselves. Headline offers are casino advertising, not confirmed outcomes, and the full terms always apply, including wagering requirements, expiry dates and cashout caps. Our information was last checked on 29 September 2026.
If your own experience differs from what we say, tell us. It won't change a ranking automatically, but we will look into it.
If gambling is causing you harm
If you are worried about your gambling, or someone else's, please seek help before anything else. GamCare runs a free, confidential National Gambling Helpline on 0808 8020 133 and online chat. If you have self-excluded through GAMSTOP, you did so for good reason, and you can also use deposit and loss limits, blocking software and the support services above. Gambling should never be treated as income or a way out of money worries. You must be 18 or over to gamble.
Our promise on privacy and independence
We use your details only to answer your message. We may earn commission if you use links to operators on our site, but that doesn't decide how we rate them. Thank you for helping us keep these pages accurate.